Always by your side.
Our Service and Support.

It is of utmost importance to us to create a great user experience from purchase to product usage. Therefore, we are dedicated to your happiness with Wandelbots and are here to support you in any way you choose.

Our full service offer to you

We work according to the old saying: Customer is key. Therefore, we want to support your needs in the most suitable way and offer you plenty of different options for a successful product experience.
This includes:

Knowledge
data base

Remote 
services

Ticket system

On-site service

Service 
Hotline

Trainings for the 
Wandelbots Solution

Service 
Hotline

Trainings for the 
Wandelbots Solution

Knowledge data base

Do you want to learn more about the Wandelbots Teaching solution or want to find a way to fix a problem on your own? Have a look at our online knowledge data base.

How-to-videos

Eliminate your uncertainties – browse our video library to find a range of explanatory how-to-videos.

Customer FAQs

Do you have any question to our teaching solution? Check out our most frequently asked technical questions.

Software updates

We update our software on a regular basis.
Have a look on what’s new.

Technical Articles

Into tech? Check out our top technical articles, which do a deep dive into technology and its functionalities.

Get in touch

You have a specific question or need help immediately? Then you can reach our Service and Support team via Jira helpdesk or phone at any time to request a remote or on-site service.

24/7
Mon – Sun

Helpdesk

Do you have a technical question, an issue with your license, need a repair, would like to report a bug or provide an improvement suggestion? Then submit a customer support ticket in our helpdesk.


08:00–17:00
Mon – Fri

Hotline

Get in touch with with our Service & Support team and we help you answering your questions right away. We’re looking forward to hearing from you.

Remote Service

You are having trouble with the Wandelbots Teaching solution and require online assistance? No problem. We are here for you online from Monday to Friday.

On-site Service

Are you having trouble with the Wandelbots Teaching solution and need onsite service? No problem. We will quickly come to you to solve your problem.

Get started with Wandelbots.

Contact us now.

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