Always by your side.
Our Service and Support.
Our full service offer to you
We work according to the old saying: Customer is key. Therefore, we want to support your needs in the most suitable way and offer you plenty of different options for a successful product experience. This includes:
Knowledge data base
Remote services
Ticket system
On-site service
Service Hotline
Trainings for the Wandelbots Solution
Service Hotline
Trainings for the Wandelbots Solution
Knowledge data base
Do you want to learn more about the Wandelbots Teaching solution or want to find a way to fix a problem on your own? Have a look at our online knowledge data base.
How-to-videos
Eliminate your uncertainties – browse our video library to find a range of explanatory how-to-videos.
Customer FAQs
Do you have any question to our teaching solution? Check out our most frequently asked technical questions.
Software updates
We update our software on a regular basis.
Have a look on what’s new.
Technical Articles
Into tech? Check out our top technical articles, which do a deep dive into technology and its functionalities.
Get in touch
You have a specific question or need help immediately? Then you can reach our Service and Support team via Jira helpdesk or phone at any time to request a remote or on-site service.
24/7
Mon – Sun
Helpdesk
Do you have a technical question, an issue with your license, need a repair, would like to report a bug or provide an improvement suggestion? Then submit a customer support ticket in our helpdesk.
08:00–17:00Mon – Fri
Hotline
Get in touch with with our Service & Support team and we help you answering your questions right away. We’re looking forward to hearing from you.
Remote Service
You are having trouble with the Wandelbots Teaching solution and require online assistance? No problem. We are here for you online from Monday to Friday.
On-site Service
Are you having trouble with the Wandelbots Teaching solution and need onsite service? No problem. We will quickly come to you to solve your problem.
Get started with Wandelbots.
Contact us now.
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